Alert ergonomics

[lerlacher-fm]

Two changes to PagerDuty reactor commands:

• the only thing you can ack is 'all': There is no point in enforcing 'ack all'. Any ack shall ack.
• snooze all: If 'all' is passed instead of an incident number, snooze everything

[lerlacher-fm]

@rjbs Before I spend time testing the implementation, do you have any objections to the behavior change I'm proposing here?

[rjbs]

Nope!

[lerlacher-fm]

Testing seems ok:

snooze #41478 for 1 hour
LOG | message event from term-rw/u:lerlacher: snooze #41478 for 1 hour
╭─────┤ term-rw!sysop ├───────────────────────────────────────────────────────╮
│ Snoozed incidents for 1 hour: 
│ #Q0X18OP6VRORZF (phl-root-02 - movemate is restarting too fast)
╰─────────────────────────────────────────────────────────────────────────────╯
snooze all for 48 hours
LOG | message event from term-rw/u:lerlacher: snooze all for 48 hours
╭─────┤ term-rw!sysop ├───────────────────────────────────────────────────────╮
│ Snoozed incidents for 2 days: 
│ #Q0X18OP6VRORZF (phl-root-02 - movemate is restarting too fast)
╰─────────────────────────────────────────────────────────────────────────────╯

ack
LOG | message event from term-rw/u:lerlacher: ack
LOG | PagerDuty: acking incidents: {{[]}}
╭─────┤ term-rw!sysop ├───────────────────────────────────────────────────────╮
│ Successfully acked 0 incidents. Good luck!
╰─────────────────────────────────────────────────────────────────────────────╯
ack all
LOG | message event from term-rw/u:lerlacher: ack all
LOG | PagerDuty: acking incidents: {{[]}}
╭─────┤ term-rw!sysop ├───────────────────────────────────────────────────────╮
│ Successfully acked 0 incidents. Good luck!
╰─────────────────────────────────────────────────────────────────────────────╯
ack nothing
LOG | message event from term-rw/u:lerlacher: ack nothing
LOG | PagerDuty: acking incidents: {{[]}}
╭─────┤ term-rw!sysop ├───────────────────────────────────────────────────────╮
│ Successfully acked 0 incidents. Good luck!
╰─────────────────────────────────────────────────────────────────────────────╯