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VMI Systems — Vendor Managed Inventory

From manual replenishment to automated inventory intelligence — built across two of Denmark's largest industrial distributors.


Impact

Designed, implemented and optimised VMI solutions across Lemvigh-Müller and Sanistål — two of Denmark's largest industrial distributors and direct competitors.

Four different technologies. Four separate implementations. One consistent outcome: warehouse staff stop managing replenishment manually, and the business gains real-time visibility into consumption patterns.


Implementations

🔵 ESL — Electronic Shelf Label

Client: Lemvigh-Müller · Hardware & embedded software: PDI Digital

Two-button label mounted directly on the shelf. Button 1 triggers an order line. Button 2 confirms delivery and resets. Orders pool by site via REST API, convert to CSV/EDI and push to SAP automatically.

Replenishment: 1x weekly via mercher who refills stock and handles signal loss, unit issues and demand changes on-site.

See use case documentationLive on lemu.dk


⚖️ SmartVægte™ — Weight-based VMI

Client: Lemvigh-Müller · Hardware: DigiSens

Shelf sensors monitor stock continuously. Order triggered automatically when stock falls below a pre-set minimum weight — based on min/max interval logic. No human action required. Range: 4kg to 1000kg per sensor.

Replenishment: 1x weekly via mercher.

Live on lemu.dk


🤖 Vending Automater — Controlled Issue

Clients: Lemvigh-Müller · Sanistål · Hardware: IVM Micro Solutions · AutoCrib

Locked dispensing units with RFID access control. Employees access items using existing access cards or PIN. System logs who takes what and when. Order triggered automatically based on min/max interval logic.

RFID readers programmed per installation: card type, frequency, output format (hex vs decimal).

Replenishment: 1x weekly via mercher.


📦 StockMaster

Client: Sanistål (now Ahlsell) · Platform: CribMaster / Stanley Black & Decker

VMI concept built on CribMaster technology. Order triggered based on min/max interval logic — generated as XML files from the CribMaster database. Sanistål won International Partner of the Year 2017 for this implementation — a proven, successful concept still live under the Ahlsell brand.

RFID access control programmed via ELATEC.

Replenishment: 1x weekly via mercher.


Integration Patterns

Solution Integration Order trigger Replenishment
ESL REST API → CSV/EDI → SAP Button press 1x weekly, mercher
SmartVægte™ Weight sensor → site controller Min/max interval 1x weekly, mercher
Vending automater RFID access log → ERP Min/max interval 1x weekly, mercher
StockMaster CribMaster DB → XML files Min/max interval 1x weekly, mercher

The Decision Logic Behind It

The technology is the easy part. The hard part is knowing what goes in the machine.

ABC Categorisation

Every customer implementation started with their item list and an ABC classification:

  • A — must always be available
  • B — include if capacity allows
  • C — remove if space is needed

This forced customers to think about criticality — not just what they used, but what they could not afford to run out of.

Capacity Calculation

Originally featured within CribMaster templates for StockMaster implementations at Sanistål — then re-invented and rebuilt to fit the AutoCrib solution at Lemvigh-Müller.

Built a dedicated Excel model that automatically calculated capacity fill rate per customer — room by room. Each room configured individually: some rooms hold 12 pairs, others 6. Almost entirely customer-specific.

Item Database

Built a master item database mapping each physical room in each machine to a specific item — with max capacity defined per room. Enabled rapid configuration of new installations and consistent management of existing ones.

Asset Management — Rental and Calibration

VMI infrastructure extended beyond consumable replenishment:

Rental items — tools and equipment lent to employees or contractors tracked by who has what, since when, and when due back. Automatic reminders. No lost assets or disputes.

Calibrated instruments — measuring instruments tracked by serial number, last calibration date, next due date, and certificate status. Implemented and live. All data captured and utilised.

This transforms VMI from a replenishment system into a complete asset lifecycle platform — covering acquisition, usage, maintenance, and return.


The Business Case — Hidden Costs VMI Eliminates

Most organisations evaluate VMI on purchase price alone. That is the wrong number.

The real question is: what does the current process actually cost?

Invoice Cost — DKK 1,000 per order

In a high-wage country like Denmark, the fully loaded cost of processing a single purchase order and its associated invoice is typically DKK 1,000 — when all steps are included:

  • Order creation and approval
  • Goods receipt confirmation
  • Invoice receipt and validation
  • 3-way matching (PO / delivery / invoice)
  • Bookkeeping and archiving
  • Error correction and follow-up

With VMI, this entire process is replaced by a single consolidated weekly invoice per site. A customer with 200 individual order lines per week goes from 200 invoices to 1.

200 order lines × DKK 1,000 = DKK 200,000 hidden cost per week — eliminated.

Walk & Wait Time

Every minute a skilled employee spends walking to find stock, waiting for a delivery, or searching for a missing item is a direct productivity loss. In industrial environments — production lines, workshops, offshore facilities — hourly rates of DKK 400–600 are not unusual for the people affected.

VMI ensures the right item is in the right place at the right time.

Consumption Reduction — typically 15–25%

When items are freely accessible without control, overconsumption follows. Controlled access via RFID changes behaviour immediately and measurably.

Experience from implementations at Lemvigh-Müller and Sanistål/Ahlsell shows consistent consumption reductions of 15–25% from access control and visibility alone. No process change required. Just accountability.

Supplier Consolidation

VMI concentrates purchasing with one supplier across multiple categories — consumables, PPE, tools, spare parts, safety equipment. The effect: fewer suppliers to manage, higher volume per supplier, stronger negotiating position, and reduced procurement overhead across the entire indirect spend portfolio.

The ROI Summary

Cost driver Manual process With VMI
Invoice processing DKK 1,000 per order 1 consolidated invoice per site per week
Walk & wait time Untracked, uncontrolled Eliminated
Consumption Baseline 15–25% reduction
Supplier complexity Multiple vendors, high overhead Consolidated, lower cost to serve
Asset tracking Manual or absent Automated, documented, auditable

The business case does not require optimistic assumptions. It requires honest accounting of what the current process actually costs.

The Interactive ROI Calculator

The business case was not presented to customers. It was handed to them.

Built as an open input tool where customers entered their own data:

  • Number of order lines per week
  • Current hourly wage rates
  • Estimated walk & wait time per day
  • Number of suppliers currently used

The model then calculated their specific hidden costs — invoice processing, lost productive time, overconsumption, supplier overhead — and produced a personalised ROI estimate.

The result: customers could not argue against their own numbers. The conversation shifted from "convince me" to "how soon can we start."

That is the only business case that actually works.


What This Actually Is

This is not just VMI implementation. It is the same pattern that appears across all NorthLogicLab work:

  • Understand the domain deeply
  • Build decision support that makes the complex manageable
  • Document it so others can maintain and extend it
  • Make the invisible visible

The same thinking that built these VMI solutions now drives PTDE and Regulus.


Documentation

Lemvigh-Müller SmartLager™

Ahlsell / Sanistål

Hardware & software partners

Project documentation


Status

All four solutions live in production — across Lemvigh-Müller's SmartLager™ network and Sanistål/Ahlsell's StockMaster programme, serving industrial customers across Denmark and abroad.

From push to pull — in the market, not just the warehouse.

In the early phase, VMI was a concept we had to explain and sell. Customers didn't know they needed it. We pushed the idea into the market.

Over time, the concept became expected. Industrial customers started requesting VMI solutions proactively — and eventually writing it directly into tender requirements. The market had shifted from us pushing a concept to customers pulling it as a standard.

That is the measure of a successful concept.


Part of NorthLogicLab · Built by Jon Bach

About

Four VMI technologies. Two of Denmark's largest industrial distributors. One consistent outcome: from push to pull — started as a concept, became a market standard.

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