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FAQ

unable to open database file

The database path in the homeserver.yaml is wrong.

database:
  name: sqlite3
  args:
    database: /homeserver.db

Please change the database path to /data/homeserver.db.

Unable to connect to synapse via port 8008

If you cannot access the synapse service at port 8008, it could be, that the synapse server listen on the wrong IP address. Please change it to 0.0.0.0.

Example:

listeners:
  - port: 8008
    tls: false
    bind_addresses: ['0.0.0.0']
    type: http
    x_forwarded: true
    resources:
      - names: [client,federation]
        compress: false