Can't install apps

[Eatham532]

Hey! Amazing piece of software,

My laptop seems to be having issues installing apps through raven. But actually its more of a system thing. Like the Microsoft Store can't install things, and same with winget.

The raven error is saying to check policies or try again. And it's not alerting me beforehand about missing side loading capabilities.

runtime-20260716.log

Thanks!

[mjishnu]

Hey! Amazing piece of software,

My laptop seems to be having issues installing apps through raven. But actually its more of a system thing. Like the Microsoft Store can't install things, and same with winget.

The raven error is saying to check policies or try again. And it's not alerting me beforehand about missing side loading capabilities.

runtime-20260716.log

Thanks!

@Eatham532 can you try this version also make sure to clear reset the app [settings --> reset the app] so all stale data is gone, try it and share the logs if it failed

[Eatham532]

@mjishnu Sorry, which version? I am on the latest version apparently.

runtime-20260717.log
crash-20260717.log

[mjishnu]

@mjishnu Sorry, which version? I am on the latest version apparently.

runtime-20260717.log crash-20260717.log

sorry this one the latest beta, also make sure to clear reset the app [settings --> reset the app] so all stale data is gone, try it and share the logs if it failed

https://github.com/mjishnu/Raven/releases/tag/v1.0.2.0-beta.2

[Eatham532]

runtime-20260717.log

This is the one from the latest beta... i believe it includes before and after I did a reset too.

[mjishnu]

runtime-20260717.log

This is the one from the latest beta... i believe it includes before and after I did a reset too.

there were 2 errors from your initial logs

1. installing corrupted packages
2. A required component or dependency is missing

[2026-07-17 17:30:56.452 ERR] Raven.Helpers.DownloadHelper Install failed in download flow | ProductId=9PLM9XGG6VKS | MainPackage=C:\Users\eatha\AppData\Local\Raven\Downloads\ChatGPT\OpenAI.Codex_26.715.2305.0_x64__2p2nqsd0c76g0.msix | Dependencies=0
Raven.Services.PackageDeploymentException: Windows deployment failed. A required component or dependency is missing. Try installing the app from the Microsoft Store instead.
 ---> System.Runtime.InteropServices.COMException (0x80073CF9): Install failed. Please contact your software vendor.

Deployment Add operation with target volume C: on Package OpenAI.Codex_26.715.2305.0_x64__2p2nqsd0c76g0 from:  (OpenAI.Codex_26.715.2305.0_x64__2p2nqsd0c76g0.msix)  failed with error 0x80070490. See http://go.microsoft.com/fwlink/?LinkId=235160 for help diagnosing app deployment issues.
   at Raven.Services.AppPackageInstaller.AddPackageAsync(PackageManager packageManager, String packagePath, IProgress`1 progress, AddPackageOptions addPackageOptions, CancellationToken cancellationToken) in D:\a\Raven\Raven\Raven\Services\AppPackageInstaller.cs:line 93
   --- End of inner exception stack trace ---
   at Raven.Services.AppPackageInstaller.AddPackageAsync(PackageManager packageManager, String packagePath, IProgress`1 progress, AddPackageOptions addPackageOptions, CancellationToken cancellationToken) in D:\a\Raven\Raven\Raven\Services\AppPackageInstaller.cs:line 128
   at Raven.Services.AppPackageInstaller.InstallAsync(String packagePath, IEnumerable`1 dependencyPackagePaths, IProgress`1 progress, Boolean ignoreVersion, Boolean installDependenciesSeparately, Boolean deferRegistration, CancellationToken cancellationToken, ILogger logger) in D:\a\Raven\Raven\Raven\Services\AppPackageInstaller.cs:line 191
   at Raven.Helpers.DownloadHelper.StartDownloadAsync(FileEntry entry, String productId, CancellationToken token, UIUpdateService updateService, Boolean downloadOnly, Boolean installDependenciesSeparately) in D:\a\Raven\Raven\Raven\Helpers\DownloadHelper.cs:line 768

the 1st one is fixed i dont see it anymore the 2nd one as the name implies means your windows install is missing some dependencies these are not served along the app the new chatgpt app or the old codex depends on edgewebview i think do you have it installed? if you have its something else this is not a raven bug your system is missing some win dependencies

[Eatham532]

Yeah thats the weird part though... because it runs perfectly fine when I run the chatgpt app after extracting it from the msix package. It's just for the purpose of installing that my device fails.

[mjishnu]

Yeah thats the weird part though... because it runs perfectly fine when I run the chatgpt app after extracting it from the msix package. It's just for the purpose of installing that my device fails.

try the unpackaged install in raven

also make sure to check remove signature verification if that also doesn't work then there is some issue with your system

also, the reason why extracting the msix manually work for codex/chatgpt is due to the fact that they ship a full .exe inside the msix. this is not true for all msix app so those app wont work. the extraction and running msix only work for a few apps so you should definitely fix the underlying issue of missing win dependency in my opinion