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VirtualContact

A JSON object containing the virtual contact information, where the validity period is 6 hours. Refer FAQ on how the virtual contact works.

Properties

Name Type Description Notes
phoneNumber String The generated virtual phone number that will forward calls to the customer's actual phone number. Will be omitted if the `status` is not `ACTIVE`. [optional]
PIN String A unique PIN required when forwarding calls to the customer for verification and security. Will be omitted if the `status` is not `ACTIVE`. [optional]
expiredAt String The expiry time of the virtual contact in UTC based on ISO_8601/RFC3339. Will be omitted if the `status` is not `ACTIVE`. [optional]
status StatusEnum Indicates the current status and validity of the virtual contact. * `ACTIVE` - The virtual contact is valid. * `EXPIRED` - The virtual contact has expired and is no longer valid. * `UNAVAILABLE` - An internal error occurred while generating or retrieving the virtual contact. [optional]

Enum: StatusEnum

Name Value
ACTIVE "ACTIVE"
EXPIRED "EXPIRED"
UNAVAILABLE "UNAVAILABLE"
UNKNOWN_DEFAULT_OPEN_API "unknown_default_open_api"